Beginning from the date of delivery, purchased products include a 3 month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the following situations:
- Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage
- Damage resulting from unauthorized modifications, except with written approval from Seller
- Products not purchased through So-Fire.com
- Products with their own individual warranty policy
- Return warehouse address: OUXIN, 1555 S Dupont Ave, Ontario, CA, 91761 * Important note: if you need to return goods, you must return them to our warehouse as required, otherwise we cannot complete the refund!
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