Shipping Policy

Processing Time

- Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and public holidays.

Shipping Rates and Methods

  • Unless otherwise specified, all orders are entitled to free shipping with no minimum spending.
  • All shipping and delivery services, including handling, transit and delivery of packages are managed and executed by our trusted third-party carrier.
  • All product and shipping cost (if any) reflected is inclusive of tax.
  • Estimated delivery times for orders vary based on the selected shipping location.

Local Shipping

  • Each of our products is marked with the shipping location and shipping time. Most of the products have established storage warehouses in the consumer's country, as long as you can successfully place an order on this website, we can deliver the goods to you very quickly.
  • Local Standard shipping typically takes 2 – 5 business days. Longer delivery may be expected during the festive period.

China Shipping

  • Some of our products are shipped from China.
  • China Standard shipping typically takes 2 – 5 business days. Longer delivery may be expected during the festive period.

Order Tracking

  • All orders made from this website will be provided an order number. Once your order is shipped, a confirmation email with tracking information from our third-party service provider will be sent to the provided email address. Customers can track their packages using the tracking number provided.
  • Please also ensure that you have provided the correct email and delivery address during checkout.

Order Changes

You may contact us via info@so-fire.com to request for change.

­Amending your order is allowed on or before 11:00pm (PDT.-7 GMT) on the same day from the order being placed.